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NEXT ACTION STEPS? “BRILLIANT!”

The non-profit I work for is populated with some PhDs at the top. They seem to love talking more than anything else. After joining the organization I noticed that meetings never seemed to issue in any decisions or actions. I gently suggested that at the end of each meeting they call for “next action steps.” The founder looked at me, paused, and exclaimed “That’s brilliant!” They later dropped the new habit and now have more meetings than ever.

Anonymous in Secure, Undisclosed Location